Wish & Complaint
Wish & Complaint
DijitalDev Wish & Complaint Management module enables employees to communicate their requests, suggestions and complaints securely, traceably and through a centralized structure.
Users can create records with request type (request, suggestion, complaint), subject and description information. Named or anonymous notifications can be made optionally.
Key Features
Discrepancies from the Wish Complaint module or Employee representatives are included in the Corrective Preventive Actions process when necessary.
Multiple Request Types
Records can be created as request, suggestion or complaint type.
Anonymous Notification
Named or anonymous notifications can be made optionally.
File Attachment
Notifications can be detailed by adding photos or additional files.
CAPA Integration
Discrepancies are included in the Corrective Preventive Actions process.
Mobile Access
Records can be created and tracked through the mobile application.
Feedback
Digital platform that safely carries employee voice to management.
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